6/10
Mixed feelings about this place. The hotel is in an excellent spot, 5 minutes walking from the peak train, just close to the botanic garden, in front of a bus stop and 2 minutes from the centre-mid levels escalators. I had a single room, which was small but with a decent bathroom, bed was definitely too hard for me though, didn't sleep well at all. Cleaning was done every day, but in an erratic way. The very first day despite leaving the "Please make up the room" sign on the door, I left my room at 10 Am and found it still not made at 4 PM. The second I entered my room, the cleaning staff came, so I had to leave the room again.
The swimming pool, which was one of the reasons I chose this place, was closed.
The hotel restaurant, where I had breakfast once, is absolutely terrible, my breakfast was the worst meal I had during my entire trip.
During my stay the front desk/reception/conciergerie staff I spoke with was definitely mixed. Some of them, let's say 2 of them, were definitely nice and helpful. The other ones were as nice and lovely as a colonoscopy with sandpaper, which is pretty annoying considering how much I paid for this place (120€ per night, with no breakfast). So, would I come back here? Maybe, but just for the great position, definitely not for the staff or the services provided